Zendesk Themes
Get a Theme That Elevates Your Brand
Select a Zendesk theme that wows customers and reflects your brand. Our service designs user-friendly, trustworthy environments that highlight your dedication to superior support.
ZENDESK GUIDE MARKETPLACE THEMES
CUSTOM ZENDESK THEMES
We design custom Zendesk Guide Themes that your customers will love
Features
- 100% on brand – All components designed to follow your existing brand guidelines to ensure your customers have a smooth journey from your main website to your Help Centre
- Responsive – Designed for any device
- Easy to maintain – We make it easy to make changes to link and colours without needing to edit the code
- Unique Layouts – Choose your own layout for all pages.
- Designed for you – We can design the Theme in house, starting with the design or you can provide the mock-ups from your designers
- Made to deflect – We’ve built hundreds of successful Help Centres and can use our knowledge to help inform a design which
Default Theme
Marketplace Theme
Custom Theme
Change hero image
Assign images or icons to Category Tiles with no code
Upload custom fonts with no-code
Clone your main websites existing Header and Footer for a seamless experience
Custom features specific to your end-users needs
Brands WE'VE WORKED WITH
Trusted by Industry Leaders
Join 300+ tier-1 organisations who have transformed their business, delivering world-beating customer service, customer sales and customer success capabilities.
Show Customer Success Stories
Zendesk Theme Experts
Meet Your Team
Work with SuccessCX, Zendesk’s Partner of the year 2025. Our certified experts have implemented over 1000 projects, helping brands like Kepler Analytics, Linkly, Philips and many more enhance their customer support.
Enhanced User Navigation
Simplify Information Discovery
Improve user engagement with intuitive navigation and layout. This will make it easier for customers to find the answers they need, reduce support tickets, and enhance satisfaction.
Custom Brand Integration
Seamlessly Reflect Your Brand
Elevate your Help Centre with themes that perfectly align with your brand identity. This will ensure a consistent user experience that fosters trust and recognition.
Mobile Optimisation
Ensure Flawless Mobile Experiences
Deliver a responsive Help Centre experience across all devices, ensuring customers receive support anytime, anywhere without compromise.
Ongoing Support and Updates
Benefit From Continuous Improvement
Receive expert ongoing support and regular updates to your Zendesk theme, keeping your Help Centre at the forefront of design trends and functionality.
Empowering Leaders Across Verticals
SaaS & Technology Companies
Scale support without scaling costs.
SuccessCX helps SaaS and technology companies automate support, protect internal knowledge and improve customer retention.
- Reduce ticket volume with AI self-service
- Support global users efficiently
- Capture and reuse product knowledge
Retail & E-commerce
Deliver fast, consistent support across every channel.
We help retail and e-commerce brands manage high support volumes, automate common requests and improve customer satisfaction.
- Handle peak support demand
- Automate returns and order queries
- Deliver faster response times
Financial & Regulated Industries
Deliver reliable support while meeting compliance requirements.
SuccessCX helps regulated organisations improve service quality while maintaining governance and data protection.
- Secure customer communication
- Structured support workflows
- Consistent service delivery
Don't Wait, Elevate!
Every moment without an optimised customer experience risks customer attrition, reputational damage, and missed growth opportunities. Secure your brand’s future and reputation by partnering with SuccessCX today.