Give your customers the answers they need

Well designed Help Centres build trust, deliver quick & precise information, deflect tickets and provide a one stop shop for support which benefits your customers.


an icon for the fashion retail theme

Fashion Retail Theme

Promote self service with this elegant theme featuring a beautiful, eye catching design delivering an optimal customer experience that will keep your customers coming back for more!

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a mystical orb representing the Astro Theme

Astro Theme

a screenshot of Astro Theme
Deliver a fabulous self-service experience to your customers with our Astro Help Center theme! We’ve built an infinitely configurable theme to support your unique branding that POPS!

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We design custom Zendesk Guide Themes that your customers will love

Brand Consistency Assurance
Astronaut Painting
  • 100% on brand – All components designed to follow your existing brand guidelines to ensure your customers have a smooth journey from your main website to your Help Centre
  • Responsive – Designed for any device
  • Easy to maintain – We make it easy to make changes to link and colours without needing to edit the code
  • Unique Layouts – Choose your own layout for all pages.
  • Designed for you – We can design the Theme in house, starting with the design or you can provide the mock-ups from your designers
  • Made to deflect – We’ve built hundreds of successful Help Centres and can use our knowledge to help inform a design which

Default Theme

Marketplace Theme

Custom Theme

Change hero image

Assign images or icons to Category Tiles with no code

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Upload custom fonts with no-code

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Clone your main websites existing Header and Footer for a seamless experience

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Custom features specific to your end-users needs

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falls screenshot
Falls Creek
iconic screenshot of help centre
The Iconic
L'Occitane KB
stax screenshot
puma australia
Puma Australia
Camila and Marc
Camila & Marc