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“We have been working with the successCX Team for over 6+ Months to implement Zendesk across 5+ brands in our Business. Paul, Zara & Amie have been and continue to be a great source of knowledge and guidance throughout our project. The team is incredibly knowledgeable and their experience in implementation and best practice is clear.”
“I would recommend working with successCX for any Zendesk work be it implementation and or ongoing enablement. They have enabled zendesk as a service management tool to drive cultural change for our business, not just doing what we asked but elevating our thinking to make it even better. As for the people, well they just feel like an extension of our business and completely aligned to our delivery objectives.”
“The SuccessCX team has been fantastic to work with and I would recommend any customer service manager to engage them as a Zendesk implementation partner. They provided a very detailed yet pain free discovery process to understand our requirements, addressed concerns effectively and provided reassuring ongoing project management support throughout the process to ensure on time delivery."